We are seeking a dedicated and friendly volunteer to assist in the intake process for clients at our organization. As an Intake Assistant, you will be the first point of contact, providing a warm welcome and ensuring clients' needs are addressed promptly. Your role will help create a smooth and respectful intake experience for those seeking assistance.
Key Responsibilities
- Greet clients with a friendly and professional demeanor.
- Answer general questions and provide basic information about the services offered.
- Notify case managers or other team members when clients arrive.
- Assist clients in completing necessary forms or documentation.
- Provide administrative support, including filing, organizing, and data entry.
- Maintain confidentiality and uphold a respectful intake process.
Skills & Qualifications
- Friendly and approachable demeanor.
- Strong communication and organizational skills.
- Basic knowledge of office software (Microsoft Office or Google Suite) preferred.
- Ability to work independently and as part of a team.
- Previous experience in customer service or office settings is a plus, but not required.
Schedule & Commitment
- Shifts available Monday–Friday
- 9:00 AM–1:00 PM
- 1:00 PM–5:00 PM
- When responding, please include your preferred time slot and availability.
Ready to Make a Difference?
Click “Respond” and complete the required forms. When you’re done, remember to click “Respond” again—that’s what confirms your interest. New volunteers will also receive an orientation link from Learner Mobile. Once all requirements are processed, staff will connect with you directly and provide next steps.
