Join our team to support disaster survivors in the City of Irving by reviewing relief applications and helping families get the assistance they need.
What You'll Do:
- Review applications to ensure they meet program guidelines.
- Communicate with clients by responding to emails, requesting missing documents, and keeping applicants informed.
- Organize and update digital client records in our Apricot system.
- Process financial assistance by submitting check requests and tracking disbursements.
- Provide key updates to the program manager on application statuses and client needs.
Why Volunteer?
- Make a difference by helping families recover faster.
- Gain valuable experience in disaster relief, case management, and financial processing.
- Flexible scheduling—volunteer as often as you can.
What You Need:
- No prior experience required—we’ll train you! Helpful skills include:
- Attention to detail and organization.
- Basic computer skills (email, data entry).
- Experience with Microsoft Office (Word, Excel, Outlook).
- Bilingual (Spanish/English) is a plus.
Location: Catholic Charities Dallas – Mockingbird HQ. Monday–Friday, 9:00 AM – 4:00 PM
Schedule: Flexible- anytime during business hours.
Commitment: 4–6 weeks
Volunteer Onboarding Process
To ensure a safe and supportive environment, all volunteers must complete our onboarding process, which includes:
✔ Background check
✔ Online abuse awareness trainings
✔ Reference checks
✔ Interview with staff
Ready to Make a Difference?
Click "Respond" to this opportunity, and you will receive an email with an interview link to schedule your orientation/get-to-know-you session. A volunteer team member will follow up with additional details!
