Position Description: In our Immigration Legal Services department, attorneys, others in the legal field, and trained volunteers help our clients navigate the complicated and lengthy road to US citizenship. Those who are seeking legal status in the US find help within our department, from filling out forms to knowing one’s rights during the process. Our hope is to create an environment that fosters cooperation with the system while equipping would-be citizens with the right information to access the American dream as legal citizens. Assist with uploading documents to the internal case management system; requires taking staples and tabs out of the files prior to running them through the copier.
Duties include:
- Can work on a specific task for a long period of time
- Computer literacy is important
- Attention to detail
- Can handle confidential client information
- Handling sensitive paperwork
What makes a successful volunteer?
- Bilingual English + Spanish
- An attitude of helpfulness and courtesy
- Ability to work in a fast-paced environment
Intended Outcomes: By assisting in sorting, opening, and sending mail, we get the opportunity to inform our clients about the status of their cases and their next steps so they can show up to appointments with USCIS prepared and on time. This is the main step for them to receive their immigration benefits. By assisting us in uploading files, we can close cases and prepare space to assist more people with their cases. This is important work since it includes the complete immigration case of a client, which allowed them to come to the US and obtain some legal benefit.
